“If you get the culture right, most of the other stuff will take care of itself.” – (Tony Hsieh)
In Strategic Thinking we have looked at the ‘what’ the organisation is looking to achieve and how to create and implement to all a roadmap to success that will achieve those goals. Equally important to the ongoing success of a business is the culture, or ‘how’ things get done.
ASENSYS has created ‘The Culture Builder’ tool to support your Culture Building to help you build the culture you want, not just the culture you have. ‘Culture Change’ programmes are hugely popular but are largely comprised of creating posters, messaging and other branding, but change little and tend to die away quietly with no real change made at all. So how are we different?
Firstly we seek to understand the current culture. What are the attitudes and behaviours on display throughout the organisation, at all levels. Are they what you would want to be known for? Are people acting in line with the company’s values?
Then we seek to define the culture you want. We will help you build a framework that suits your values, propels you to your goals and of which you will be proud to talk about to anyone that comes into contact with your organisation, be they shareholder, family, employee, potential customer or even competitor. This culture will be your competitive advantage!
Next step is one that most culture change programmes NEVER get to – measuring employees compliance to the attitudes and behaviours you have agreed are those you wish to see, that will be the difference between your type of people and everybody else. Most businesses now are on board with measuring employee performance against objectives at the end of each year, but very few measure the ‘how’ of their employees. We can measure every employee through our fully tailored 360, and provide feedback at employee level, and at team, department and even organisational level. Just think how powerful that information is in the pursuit of a differentiating culture and performance!
We will then help you to take the right interventions with individuals and groups to address the gaps between what you want to see and what is being displayed in terms of attitudes and behaviours. Clear feedback and cultural measurement will allow your employees to fully understand what is expected of them, and help them to improve, greatly improving your chances of achieving the culture you want, and the business success that follows.
Publishing, promoting and living an agreed set of organisational attitudes and behaviours is crucial to successfully managing the people who don’t “get it” and who are not on board with your vision. Managing performance against objectives is only one half of managing an individual – managing behaviours is just as important for the ongoing health of the organisation. ASENSYS will help develop an organisational attitudes and behaviours framework that you believe in and that is right for your organisation – and help leaders hold people to account for the culture they build through the attitudes and behaviours they display. A good framework will work to ensure the right people are hired, put in the right roles, are promoted – and achieve their goals. ASENSYS will help you build a framework suitable to your organisation and that compliments your values and vision.
Please now explore our Continuous Improvement solutions